Last updated: August 2026
These terms cover the use of this website and portal. They are not the terms of our block-management service — those are agreed individually with each block (including its management fee) and are available to each client on their block dashboard under Terms of service.
The site provides information about Moss & Co and secure portal access for our clients, leaseholders and contractors. You agree to use it lawfully and only for its intended purpose. In particular you must not: attempt to access another person's dashboard, account or data; share, forward or publish portal links or login tokens (they are personal to you); probe, scan or test the security of the site; scrape or bulk-download content or data; upload malicious code; or use the site to send unlawful, defamatory or infringing material.
Access to dashboards is by personal tokenised links and email sign-in. You are responsible for keeping your links and codes confidential and for telling us promptly if you believe one has been compromised — we will reissue it. We may suspend access that we reasonably believe is being misused, and we log portal activity for security.
Public pages are general information, not advice. Figures shown in a portal (balances, statements, deadlines) are presented in good faith from our records; if you spot an error, tell us and we will investigate and correct where appropriate. Content on this site belongs to Moss & Co or its licensors and may not be reused commercially without permission.
Moss & Co is the data controller for personal data processed through this site. We process contact details, correspondence and portal activity to operate the portals, provide our services, meet legal obligations, and for our legitimate interests in running and securing the site. Data is hosted on encrypted UK/EEA servers, access is restricted and logged, and we never sell personal data. Trusted processors (cloud hosting, email delivery, regulated payment providers, AI text processing) act under UK GDPR Article 28 contracts. You have the rights of access, rectification, erasure, restriction, portability and objection — including to solely automated processing; contact info@mossblockmanagement.co.uk and we will respond within one month. You may complain to the ICO (ico.org.uk) at any time. Full details: our Privacy Policy.
The site uses only the cookies and local storage needed to keep you signed in and secure; we do not use advertising cookies. Security monitoring records IP addresses and access attempts.
We provide the website with reasonable skill and care but "as is": we do not guarantee uninterrupted availability and are not liable for indirect or consequential loss from use of the site. Nothing in these terms limits liability that cannot be limited by law. Liability in relation to the block-management service itself is dealt with in each block's service terms.
We may update these website terms from time to time; the date above shows the current version. These terms are governed by the law of England and Wales.
Questions? Email us.